Treat Culture Like A System May 20, 2021

| By Tara Vossenkemper, PhD

I’ve only worked a handful of jobs in my life. When I started at the restaurant, I was hired on the spot. It was a new store opening. I remember walking into the restaurant as it was gearing up for the grand opening and meeting a woman named Kim, the manager. I ...

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Profit = A Healthy Business May 06, 2021

| By Tara Vossenkemper, PhD, LPC

 

I’m not a naturally business-minded person. I wasn’t raised in an entrepreneurial family. I didn’t grow up around people who talked gross and profit. I didn’t know anybody who owned their own business. I didn’t major or minor...

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Pet Peeves and Promises Apr 15, 2021

Prompt: Name your biggest pet peeve. Do you bring it to a person's attention when they annoy you with it. 

 I need to start by saying I don't necessarily get annoyed with this pet peeve; just a little sad. When I was a kid, like all kids, I had situations where I felt disappointed....

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Diagnosing Sales Issues  Mar 11, 2021

“Sales. Sales is what brings us together, today. How do we deal with clients who say, "Frankly, my dear, I don't give a damn... about [healthcare services]" and get them to "Show us the money!" Well, we are going to find out today.

For my die-hard Office fans out there, you’ll have...

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